Privacy Policy (GDPR)
CEOPS SRL processes personal data lawfully, fairly and transparently, in accordance with Regulation (EU) 2016/679 (GDPR) and the Belgian law of 30 July 2018, exclusively within the framework of its B2B activities.
1. Data controller
CEOPS SRL — Rue Antoine de Saint-Exupéry 2, 6041 Gosselies, Belgium. VAT: BE 0810 046 802. Email: contact@ceops.be.
2. Data collected
2.1 Data voluntarily provided — during any email contact: name, first name, company, position; professional email and telephone; message content. This data is collected exclusively from professionals. No contact form is present on the site: all exchanges take place by email.
2.2 Navigation data — anonymized IP address, browser, operating system, pages and sections viewed, date and time.
3. Purposes and legal bases
Respond to requests received by email (pre-contractual measures or legitimate interest). Manage the B2B business relationship and monitor exchanges. Improve site content and operation (consent). Comply with legal and regulatory obligations.
4. Data recipients
Authorized internal teams of CEOPS SRL and necessary technical providers (hosting, email), subject to confidentiality and GDPR compliance obligations. Data is neither sold, rented nor transferred to third parties.
5. Transfers outside the EU
Data is processed within the European Union. If a non-EU provider is used, CEOPS SRL will ensure appropriate safeguards in accordance with the GDPR.
6. Retention periods
Email exchanges and contact requests: 3 years after the last exchange. Contractual data: applicable legal period. Technical navigation data: 13 months maximum.
7. Security
CEOPS SRL implements appropriate technical and organizational measures to protect data against unauthorized access, loss, alteration or disclosure.
8. Data subjects' rights
Access, rectification, erasure, restriction, objection and portability under the conditions of the GDPR. Exercise by email to contact@ceops.be. Proof of identity may be required.
9. Complaints
Belgium — Data Protection Authority (DPA): autoriteprotectiondonnees.be. France — CNIL: cnil.fr. Netherlands — Autoriteit Persoonsgegevens (AP): autoriteitpersoonsgegevens.nl.
10. Cookies
See the Cookie Policy.
11. Update
CEOPS SRL reserves the right to modify this policy. The applicable version is the one published on the date of consultation.